Terms of Service

These terms are an agreement between RK Computer Needs (“RKCN”, “we”) and the company, partner firm or person who registers for PayAuto Contractors (“you”). By registering or using the service you accept them. If you register for a company, you confirm you may bind that company.

1. The service

PayAuto Contractors helps manpower contractors in India run payroll: employees, attendance, pay components and formulas, payslips, statutory and bank files, billing to clients, reports and employee self-service. It is provided as software over the internet at https://pac.rkcn.in. Features depend on the plan your company is on.

2. Accounts and approval

• A registration stays pending until RKCN (or the partner who referred you) approves it. We may decline or end an account, for example for false details or misuse.
• Give true information and keep it up to date. You are responsible for everything done through your users’ logins, and for choosing who gets which role.
• Keep passwords private. Tell us at once if you think a login was misused.

3. Your data and your responsibilities

• Your company’s data (employees, pay, attendance, documents you generate) belongs to you. You give us the right to store and process it only to run the service for you.
• You are the employer or contractor and the person who decides what is paid. You must have the right to enter the personal data of your employees, and a lawful reason to do so.
• Payroll results depend on the components, formulas, settings and attendance you or your administrators configure. Check every payroll run, payslip, statutory file and invoice before you rely on or file it. Statutory rates, ceilings, due dates and file formats change by law and by state; confirm them with your compliance adviser.
• The service is a tool. It is not legal, tax, accounting or compliance advice.

4. Acceptable use

Do not break the law with the service; try to reach another company’s data; probe, overload or interfere with the service; share logins between people; upload malware; or resell the service without a written agreement with us (partners follow their partner terms).

5. Plans, fees and partners

Fees follow your plan and quote. Taxes such as GST are added where they apply. If you came through a partner, the partner may be involved in your onboarding and billing as agreed with us. Fees already paid are not refunded unless your agreement says so.

6. Confidentiality and security

We protect your data with access controls that separate each company’s records, encryption of bank account, PAN and Aadhaar values, and audit logs. No system is perfectly secure; see the Privacy Policy for details and for what to do if something goes wrong.

7. Availability and changes

We work to keep the service available but do not promise it will be uninterrupted or error free. We may change or improve features, and will tell you about changes that matter. We may update these terms; the date above shows the current version, and we may ask you to accept a new version.

8. Liability

To the extent the law allows, the service is provided “as is”, and RKCN is not liable for indirect or consequential loss, lost profit, penalties or interest that arise from wrong inputs, late filing, or reliance on output you did not check. Our total liability for a claim is limited to the fees you paid for the service in the three months before the claim. Nothing here limits liability that cannot be limited by law.

9. Ending the agreement

You may stop using the service at any time. We may suspend or end it for breach of these terms or non-payment. On ending, you can export your data for a reasonable period we will tell you about; after that we delete or anonymise it as the Privacy Policy describes, except what the law requires us to keep.

10. Governing law

These terms are governed by the laws of India. Courts at the place of RKCN’s registered office have jurisdiction, unless your written agreement with us says otherwise.

11. Contact

Questions about these terms: info@rkcn.in.